Terms of Service
Please read these terms carefully before using our services.
Last updated: 3/16/2026
1. Acceptance of Terms
By accessing and using the services provided by Tensor Thoughts ("we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Tensor Thoughts provides AI/ML consulting, development, and integration services including but not limited to:
- Machine learning model development and deployment
- Computer vision and natural language processing solutions
- Data engineering and infrastructure consulting
- AI integration and workflow automation
- Predictive analytics and business intelligence
- Technical consulting and project management
3. User Obligations
When using our services, you agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Use our services only for lawful purposes
- Not attempt to reverse engineer or hack our systems
- Respect intellectual property rights
- Not transmit harmful code or malware
- Comply with all applicable laws and regulations
4. Intellectual Property
Our Intellectual Property
All content, features, and functionality on our website and services, including but not limited to text, graphics, logos, software, and designs, are owned by Tensor Thoughts and are protected by copyright, trademark, and other intellectual property laws.
Your Intellectual Property
You retain ownership of any intellectual property you provide to us. By using our services, you grant us a limited license to use your content solely for the purpose of providing our services to you.
Work Product
Custom work product developed specifically for you will be delivered according to the terms outlined in your service agreement. Pre-existing intellectual property and general methodologies remain our property.
5. Payment Terms
Payment terms will be specified in your service agreement. Generally:
- Fees are due according to the payment schedule in your agreement
- Late payments may result in service suspension
- All fees are non-refundable unless otherwise specified
- We reserve the right to modify pricing with appropriate notice
6. Confidentiality
We understand the sensitive nature of your business information and data. We will maintain the confidentiality of your proprietary information and trade secrets in accordance with our confidentiality agreement and applicable laws.
7. Limitation of Liability
To the maximum extent permitted by law, Tensor Thoughts shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, data, or business opportunities
- Service interruptions or downtime
- Third-party actions or content
- Security breaches or data loss
Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.
8. Disclaimers
Our services are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:
- Warranties of merchantability or fitness for a particular purpose
- Warranties that our services will be uninterrupted or error-free
- Warranties regarding the accuracy or reliability of results
- Warranties that defects will be corrected
9. Indemnification
You agree to indemnify and hold harmless Tensor Thoughts from any claims, damages, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.
10. Termination
Either party may terminate this agreement with written notice as specified in your service agreement. Upon termination:
- Your access to our services will cease
- You will remain responsible for any outstanding payments
- We will return or destroy your confidential information
- Surviving provisions will remain in effect
11. Governing Law
These terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes shall be resolved in the courts of [Your Jurisdiction].
12. Changes to Terms
We reserve the right to modify these terms at any time. We will notify you of any material changes by posting the updated terms on our website. Your continued use of our services constitutes acceptance of the modified terms.
13. Contact Information
If you have any questions about these terms, please contact us:
Email: [email protected]
Address: Tensor Thoughts, 158B, Pallath Square, Kalamassery P.O, Ernakulam, India
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